Terms & Conditions

1. Introduction
Welcome to Helen Harmer Coaching. By accessing this website, using our resources, or purchasing our services, you agree to the following terms and conditions. Please read them carefully.

2. Coaching Services

  • Coaching services are designed to support personal development and wellbeing.

  • Coaching is not a substitute for medical, psychological, or financial advice. You are responsible for your own decisions, actions, and results.

  • We reserve the right to refuse or discontinue services if coaching is not appropriate for a client’s needs.

3. Payment & Refunds

  • Payment is required in full at the time of booking unless otherwise agreed.

  • Group programme and 1:1 coaching fees are non-refundable once sessions have begun.

  • Digital downloads and resources are non-refundable due to their instant-access nature.

  • Any exceptions or discretionary refunds will be considered on a case-by-case basis.

4. Cancellations & Rescheduling

  • For 1:1 coaching, at least 24 hours’ notice is required to reschedule a session.

  • Missed sessions without notice may not be rescheduled or refunded.

  • Group sessions, workshops, and events are non-transferable.

5. Confidentiality

  • All personal information shared in coaching sessions will be kept strictly confidential, except where disclosure is required by law (e.g. risk of harm to self or others).

  • Group programme participants are expected to respect the confidentiality and privacy of fellow members.

6. Use of Website Content

  • All content, resources, and materials on this site are the intellectual property of Helen Harmer Coaching unless otherwise stated.

  • Materials may not be reproduced, distributed, or shared without written permission.

7. Limitation of Liability

  • Coaching is a collaborative process, but results cannot be guaranteed.

  • Helen Harmer Coaching is not liable for any loss, damage, or outcomes resulting from the use of coaching services or website content.

8. External Links

  • This website may include links to third-party websites. We are not responsible for the content or policies of these external sites.

9. Changes to Terms

  • We may update these Terms & Conditions from time to time. Continued use of the website and services indicates acceptance of the latest version.

10. Contact Information
For questions about these Terms & Conditions, please contact:

hello@helenharmercoaching.co.uk